returns/exchange
FINAL SALE: Pre-Order (Made to Order) and Ready to Ship Items are all Final Sale items.
We craft our items to order, minimizing our environmental impact. As these items are made specially for you, they cannot be exchanged or refunded and are considered to be final sale. Ready to Ship items or those marked as final sale are also not eligible for return or exchange. In the event of a serious issue, please contact our customer service team within 24 hours of receiving your order, providing all relevant details and photos of the item. We will do our best to resolve the problem and can be reached at sunandakumarstudio@gmail.com. Please note, we cannot help after 24 hours have elapsed.